AI Training & Business Automation
Responsible, practical ways to use AI for writing, analysis, planning, customer support and routine work.
How BTDC can assist
AI can help small businesses save time, but it must be used with clear instructions, human review and suitable controls. BTDC teaches practical use cases and helps design simple workflows for recurring tasks.
Typical support may include
- Introductory AI training for business users
- Prompting and quality-review techniques
- AI for finance and administrative tasks
- Document, email and report drafting workflows
- Customer-service and marketing assistance
- Spreadsheet and data-analysis support
- Simple automation planning
- AI-use guidelines, privacy and review controls
What this service can improve
- Less time spent on repetitive drafting and organisation
- More consistent use of AI across the team
- Better understanding of risks and human oversight
- Practical workflows rather than isolated experiments
Scope and pricing
The scope depends on the amount and quality of information available, the required deadline and whether BTDC is preparing a new solution or improving an existing one. A written quotation is provided after the initial review.
BTDC’s work supports management and implementation. Specialist legal, tax, audit, engineering or certification advice may still be required where the assignment calls for it.
A clear path from requirement to delivery
1. Identify suitable, low-risk use cases
2. Map the current task and required controls
3. Demonstrate and test the AI-assisted workflow
4. Document prompts, review steps and responsibilities
5. Train users and improve the workflow from experience
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